“You” is the client/customer or user of this website. We refer to you as “you”, “your” or “client”.
“Affiliate” is a company that is in the CNL family of companies.
“Third Party” or “Third Parties” is a company (ies) that is not a company in the CNL family of companies.
“Personal Information” about you, for purposes of this policy, is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.
“Sensitive Personal Information” about you, for purposes of this policy, is as defined in applicable privacy law and includes, without limitation, non-public Personal Information that reveals your social security, driver's license, state identification card, or passport number.
We collect the following categories of Personal Information from you:
Note that when you use our website, we use “cookies,” which are small data files your web browser stores on your hard drive that allow our website to recognize your computer so that you can use the site efficiently. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. But if you choose to block cookies, you may lose some functionality of our website -- that is, it may not work entirely correctly. For more information on what cookies are, review this information: https://en.wikipedia.org/wiki/HTTP_cookie.
We may use your Personal Information:
In addition to these limitations on the use of your Personal Information, in any event, we further restrict the use of your Sensitive Personal Information to what is reasonably necessary for our legitimate internal business purposes.
The length of time we intend to retain your Personal Information is determined by the time period reasonably necessary for the disclosed purpose above; our routine back-up retention policies; any applicable legal, regulatory or other similar document retention requirements; and certain other legitimate purposes as further described below in “Right to be Forgotten or Deleted.”
To protect your Personal Information from unauthorized or illegal access, destruction, use, modification, or disclosure, CNL employs reasonable security measures, such as technological safeguards and secured files and buildings. We also contractually require any Third Parties that we may share your Personal Information with to comply with all privacy and security laws. CNL will only share such information with contracted third parties subject to appropriate confidentiality agreements that obligate Third Parties to maintain and protect the confidentiality of such information.
We may share your Personal Information as follows:
If CNL is sold or acquired, it will likely include your Personal Information as a part of that sale, and we will not ask for your permission prior to such company sale unless a court rules that we must. Similarly, if in the unlikely event CNL or an Affiliate declares bankruptcy, your Personal Information may be transferred via that bankruptcy proceeding as an “asset” of the bankruptcy estate.
Right to Know. You have the right to know the following with respect to Personal Information about you that we have processed within the past 12 months or collected after January 1, 2022:
Please note that you also have the:
Should you wish to correct errors or be forgotten/deleted, please contact us using the below-referenced phone number, email address or form. If you wish to opt out of our sharing of your Personal Information with Third Parties for their own marketing purposes, please follow the steps set out in this form.
In interacting with you and in order to ensure that no Personal Information is inappropriately disclosed or deleted, please understand that we are required by law to require that you prove to us that you are who you represent yourself to be before taking any actions that you may request with respect to Personal Information.
In verifying who you are, we routinely require the following information which is not an exhaustive list: your name, address, telephone number, certain identification characteristics of your account, Social Security number, information from your driver’s license or other government issued identification, and other information that we may reasonably require to authenticate your identity. Likewise, we may require you to provide to us other additional elements of data for authentication purposes.
We do not solicit or wish to obtain the Personal Information of non-United States residents. By using our website or doing business with CNL, you represent that you are present and reside in the United States when you do so. Moreover, you agree that the law of the United States, and in particular, Orange County, Florida, shall apply to and govern your business with us.
You may print this information by clicking here.Amended: March 2022